Shipping policy
SHIPMENT
* Shipping cost - € 10 in Italy - € 15 in Europe - € 18 UK Free for orders over € 300.
*Due to the new Brexit regulations, orders under € 160 to the UK will not be fulfilled. Customs duties are not included in the sale price and are to be paid by the recipient.
Estimated delivery times to be considered from the date of shipment:
- Europe - European Union - 2-6 working days depending on the destinations.
* In the case of products "present in boutiques", the shipment may be delayed a few days due to the management of the goods at peripheral warehouses.
Fase Uno will do everything possible to ensure delivery with the courier within the delivery time specified in the order confirmation, but is not responsible for any delays due to customs operations and controls, or due to force majeure beyond its control.
Fase Uno can use DHL or BRT/ FEDEX.
In the order confirmation, the Customer expressly accepts the delivery terms provided therein in derogation of the provisions of art. 54 of the Consumer Code.
If the delivery is refused, the courier can return the items in Fase Uno.
In the event that this happens, Fase Uno may be required to pay the courier additional costs in relation to the return costs; in this situation, Fase Uno will recover these costs from the customer, deducting the corresponding amount from any refund due.
* Shipping cost - € 10 in Italy - € 15 in Europe - € 18 UK Free for orders over € 300.
*Due to the new Brexit regulations, orders under € 160 to the UK will not be fulfilled. Customs duties are not included in the sale price and are to be paid by the recipient.
Estimated delivery times to be considered from the date of shipment:
- Europe - European Union - 2-6 working days depending on the destinations.
* In the case of products "present in boutiques", the shipment may be delayed a few days due to the management of the goods at peripheral warehouses.
Fase Uno will do everything possible to ensure delivery with the courier within the delivery time specified in the order confirmation, but is not responsible for any delays due to customs operations and controls, or due to force majeure beyond its control.
Fase Uno can use DHL or BRT/ FEDEX.
In the order confirmation, the Customer expressly accepts the delivery terms provided therein in derogation of the provisions of art. 54 of the Consumer Code.
If the delivery is refused, the courier can return the items in Fase Uno.
In the event that this happens, Fase Uno may be required to pay the courier additional costs in relation to the return costs; in this situation, Fase Uno will recover these costs from the customer, deducting the corresponding amount from any refund due.